Legal

Cookie Policy

Last updated: 26 March 2026

This policy applies to rewardo.travel and is provided in accordance with the UK Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferences or login state.

Cookies are not the only web storage technology we use. We also use your browser's localStorage to store certain preferences (such as your theme and currency choice) locally on your device. localStorage data is not transmitted to our servers unless you are logged in and we explicitly sync it.

Some cookies are set by us directly (“first-party cookies”). Others are set by third-party services that we use on the Website (“third-party cookies”).

2. How we use cookies

We use cookies and similar technologies to:

Keep you logged in to your Rewardo account across page loads (strictly necessary)
Remember your cookie consent choice (strictly necessary)
Remember your display preferences such as light or dark mode (functional)
Understand how visitors use our website so we can improve it (analytics, with consent)
Display relevant advertisements on or off our website (advertising, with consent)

Strictly necessary cookies are set automatically because they are essential for the Website to function. All other cookies are only set with your explicit consent, which you give or withhold through the cookie banner displayed on your first visit. You can change your preferences at any time (see Section 5 below).

3. Cookie categories

Strictly Necessary

These cookies are essential for the Website to function and cannot be switched off. They are set in response to actions you take, such as logging in. They include Auth0 session cookies and our cookie consent preference cookie. You cannot opt out of these cookies without losing access to account functionality.

Functional

These enable personalisation features such as remembering your theme (light or dark mode) and currency preference. They are stored in your browser's localStorage rather than as cookies. Disabling them means the Website may not remember your preferences between visits.

Analytics

These cookies are set by Google Analytics 4 (measurement ID: G-LW8M0TGT8K) and allow us to understand how visitors interact with our Website, which pages are most popular, and how users navigate the site. All data is aggregated and no individual is identified. These cookies are only placed with your consent.

Advertising

These cookies are set by Google AdSense and may be used to show you advertisements that are relevant to your interests, both on and off the Rewardo Website. They also help measure the effectiveness of advertising campaigns. These cookies are only placed with your consent.

4. Full cookie table

The table below lists all cookies and local storage items we use or may place on your device.

Name	Provider	Purpose	Duration	Category
auth0 (session cookies)	Auth0 / Okta	Maintains your authenticated session. Required to stay logged in and access account features.	Session / up to 7 days (rolling)	Strictly Necessary
rewardo-cookie-consent	Rewardo	Stores your cookie consent preference so we do not show the consent banner on every visit.	365 days	Strictly Necessary
rewardo-theme (localStorage)	Rewardo	Remembers your light or dark mode preference. Stored in localStorage, not a cookie.	Persistent (until cleared)	Functional
rewardo-currency (localStorage)	Rewardo	Remembers your selected currency preference. Stored in localStorage, not a cookie.	Persistent (until cleared)	Functional
_ga	Google Analytics 4	Registers a unique ID to generate statistical data on how you use the website.	2 years	Analytics
_ga_LW8M0TGT8K	Google Analytics 4	Maintains session state for this specific Google Analytics property.	2 years	Analytics
_gid	Google Analytics 4	Registers a unique ID used to generate statistical data on website usage. Expires quickly.	24 hours	Analytics
Google AdSense cookies (various)	Google LLC	Used to display relevant advertisements and measure ad performance. Includes cookies such as IDE, DSID, and others set by Google advertising infrastructure.	Up to 13 months	Advertising

Third-party providers may set additional cookies not listed here. For full details, see the privacy policies of Google and Auth0.

5. Managing your cookie preferences

Our cookie preference centre

You can accept or decline non-essential cookies through the banner displayed on your first visit to the Website. If you wish to change your preferences after dismissing the banner, you can clear the rewardo-cookie-consent cookie from your browser (see browser settings below) and refresh the page to see the banner again.

Browser settings

All major browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, or to notify you when a cookie is being set. Note that blocking strictly necessary cookies will prevent you from logging in to Rewardo.

Guidance for common browsers:

Opting out of Google Analytics

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.

Further information

The ICO provides detailed guidance on cookies at ico.org.uk.

6. Contact

If you have any questions about our use of cookies, please contact us:

Email: privacy@rewardo.travel

You can also read our full Privacy Policy for more information about how we handle personal data.